![]() I went to Apple store today and the person there advised me to visit an Apple Service centre so that it could be further diagnosed, though he himself was surprised that this shouldn't have happened since cycle count is still low after using it for almost 4 years and the battery's performance starts deteriorating only when cycle count approaches 1000.Ĭould you please advise if there are other options apart from resetting SMC / calibrating battery like suggested in few other posts to get rid of this "Service battery" message? I read a few options on internet regarding resetting System Management Controller (SMC), and also to calibrate the battery by completely discharging it after fully charged, and then charging it again after 5+ hrs, but didn't help. ![]() The cycle count is 260 and the battery is still able to deliver 6-7 hrs of normal usage when disconnected from Power. This is not a safety issue and Apple will replace eligible batteries, free of charge.I have a Macbook Pro 13" since Feb, 2016 and all these years it has been a fantastic mac ! However, I see "Service Battery" as a suggestion when I click on the Battery icon for last 2 days. Apple has determined that, in a limited number of 13-inch MacBook Pro (non Touch Bar) units, a component may fail causing the built-in battery to expand. Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. The exact reason for the failures of each issue are completely different especially in severity. Apple doesn't consider a swollen battery a safety issue. If you look at the details for the Recall and the program for a swollen battery Apple distinctly mentions the fire safety issue in the Recall notice. Apple has other free battery repair programs (some publicly acknowledged, others are not) to address issues with swollen batteries, but those programs only cover a laptop up to three years from purchase. However, a swollen battery is not the same thing as the fire safety issue mentioned in the Battery Recall. ![]() Yes a malfunction has gas to build up in the battery. ![]()
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